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Insurance

Transform processes & advance growth

Bring down operational costs, reduce processing times and ensure customer-first experiences with intelligent automation solutions for insurance.

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Use Cases

End to end automation

Policy Management

Extract data, update underwriter/broking systems, and interact with human requests, all while meeting regulatory and statutory requirements. Insurance brokers can create more engaging experiences with policyholders using a combination of Unmand's Robotic Process Automation (RPA) and data extraction capabilities.

End to end automation
Complex documents

Complex documents

Claims processing

Processing insurance claims, rendering a decision and issuing a payout requires pages of forms and complex supporting materials. The Unmand Platform can automatically classify and extract critical information across all insurance sectors. Additionally, Unmand is able to validate submitted information against master data, confirm line items sum to total charges and then package and send a claim for approval or further review.

Improve processing times

Quote Automation

Quote creation historically involves extracting risk information from disparate systems or multiple data sources and entering the information into any brokering or underwriting system. The Unmand Platform can automatically classify, extract, map and quote risk information for brokers and Underwriters across all insurance sectors. Unmand is able to validate submitted information against master data and then package the quotation to the client or for review.

Improve processing times

Why Unmand

Get real results in days

Pre-built solutions

Pre-built solutions

Pre-built solutions accelerate automation deployment and ensure fast delivery of predictable results

Document intelligence

Document intelligence

Intelligent AI extracts and analyze structured and unstructured data and improve with every new document

Complete control

Complete control

Manage all automations from a single automation platform. Review analytics, handle exceptions and maintain control

Case studies

Countrywide uses Unmand to automate insurance renewals

Austbrokers Countrywide provides insurance and risk transfer solutions from small to large clients throughout Australia.

Challenge

Austbrokers Countrywide wanted to refocus staff and reduce costs by automating insurance renewals for the majority of products offered to clients. To achieve this, the business required a solution that could interact with the legacy insurance platforms.

Solution

Countrywide chose Unmand because it could manage the complexity of end to end renewals and work within its existing IT ecosystem. The company had already tried two alternative Robotic Process Automation (RPA) providers.

Objectives

  • Refocus staff on high value, revenue- producing activities
  • Interact with legacy systems deployed on-premise
  • Standardized broker methodology
  • Cost reduction and cost avoidance

Outcome

With Unmand’s software robotics, Countrywide has transformed the renewal process by creating a streamlined and automated renewal pipeline. Automating 85% of all renewals, the solution saves +120 hours in manual renewal processing per week.

Products

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