Insurance
Transform processes & advance growth
Bring down operational costs, reduce processing times and ensure customer-first experiences with intelligent automation solutions for insurance.
Request demoUse Cases
End to end automation
Policy Management
Extract data, update underwriter/broking systems, and interact with human requests, all while meeting regulatory and statutory requirements. Insurance brokers can create more engaging experiences with policyholders using a combination of Unmand's Robotic Process Automation (RPA) and data extraction capabilities.
Complex documents
Claims processing
Processing insurance claims, rendering a decision and issuing a payout requires pages of forms and complex supporting materials. The Unmand Platform can automatically classify and extract critical information across all insurance sectors. Additionally, Unmand is able to validate submitted information against master data, confirm line items sum to total charges and then package and send a claim for approval or further review.
Improve processing times
Quote Automation
Quote creation historically involves extracting risk information from disparate systems or multiple data sources and entering the information into any brokering or underwriting system. The Unmand Platform can automatically classify, extract, map and quote risk information for brokers and Underwriters across all insurance sectors. Unmand is able to validate submitted information against master data and then package the quotation to the client or for review.
Why Unmand
Get real results in days
Pre-built solutions
Pre-built solutions accelerate automation deployment and ensure fast delivery of predictable results
Document intelligence
Intelligent AI extracts and analyze structured and unstructured data and improve with every new document
Complete control
Manage all automations from a single automation platform. Review analytics, handle exceptions and maintain control
Case studies
Countrywide uses Unmand to automate insurance renewals
Austbrokers Countrywide provides insurance and risk transfer solutions from small to large clients throughout Australia.
Challenge
Austbrokers Countrywide wanted to refocus staff and reduce costs by automating insurance renewals for the majority of products offered to clients. To achieve this, the business required a solution that could interact with the legacy insurance platforms.
Solution
Countrywide chose Unmand because it could manage the complexity of end to end renewals and work within its existing IT ecosystem. The company had already tried two alternative Robotic Process Automation (RPA) providers.
Objectives
- Refocus staff on high value, revenue-producing activities
- Interact with legacy systems deployedon-premise
- Standardized broker methodology
- Cost reduction and cost avoidance
Outcome
With Unmand’s software robotics, Countrywide has transformed the renewal process by creating a streamlined and automated renewal pipeline. Automating 85% of all renewals, the solution saves +120 hours in manual renewal processing per week.
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